Shipping policy
Processing Time
All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the following business day. We strive to ship orders as quickly as possible.
Domestic Shipping (United Kingdom)
We primarily use reputable carriers such as USPS, UPS, and FedEx for domestic shipments. The estimated delivery time for domestic orders is typically 7-12 business days from the date the order is placed, depending on the destination.
International Shipping
We also offer international shipping to select countries. International orders are shipped via international carriers or through courier services. The estimated delivery time for international orders may vary depending on the destination and customs clearance processes of the respective country. to make your shopping experience seamless we are taking responsibility for additional customs duties, taxes, or fees imposed by the destination country.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number can be used to track the progress of your shipment on the carrier's website or our tracking page.
Order Status and Updates
You will receive email notifications throughout the order fulfillment process, including order confirmation, shipping confirmation, and any updates related to your order. You can also log in to your account on our website to view the current status of your order.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for any delays or additional costs resulting from incorrect or incomplete address information provided by the customer.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact our customer support team via the Live Chat option or by writing us at ................ within 48 hours of receiving the order. We will work with the shipping carrier to resolve the issue and provide a suitable solution.